Shipping Policy

We want your Hybrid experience to be seamless from checkout to delivery. Below is an overview of how we ship your order.

1. Processing Time

Orders are processed within 1–2 business days. During peak seasons or promotions, processing may take slightly longer.

2. Shipping Methods & Delivery

We offer:

• Standard Shipping – arrives in 3–7 business days
• Express Shipping – arrives in 1–3 business days

Delivery times vary based on your location.

3. Shipping Fees

Shipping fees are calculated at checkout based on destination, order weight, and chosen delivery method.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.

5. Delivery Issues

If your package is delayed, lost, or damaged, contact us and we will assist in resolving the issue promptly.

6. Incorrect Address

Hybrid is not responsible for orders shipped to incorrect addresses provided by the customer. Please ensure all details are accurate before confirming your order.

7. International Shipping

International delivery options may be available. Customs fees, VAT, and import duties—if applicable—are the customer’s responsibility.